Keeping life on track!
Driver or onboard rider
- 30 seconds one-time setup
- you set the price (can be free)
- you control access
- communicate
- automated schedules
- no change to your daily routine
Parents or subscribers
- view bus location in real-time
- bus location alarms ⏰ 🎶
- communicate
FAQ
What is a bus tracker versus a bus subscriber/monitor?
A bus tracker is a bus driver or onboard rider that has setup BusPal to track their bus.
A bus subscriber or monitor is a person that subscribes to a bus in order to see, or be notified of, where the bus is.
A bus subscriber or monitor is a person that subscribes to a bus in order to see, or be notified of, where the bus is.
Who can be a bus tracker?
Anyone.
Who can be a bus subscriber?
Anyone.
Can a person be a bus tracker and a bus subscriber?
Yes, a person may be a bus tracker for a bus while at the same time being subscribed to another bus tracker.
Why should I be a bus tracker?
- You would be providing a very valuable service to your community.
- Parents would be able to see where the bus is and be on time for drop-off and pickup.
- Parents and children would not need to wait in adverse weather conditions during delays.
- You can earn subscription fees.
Why should I subscribe to monitor a bus?
- You would be able to see live where the bus is, and setup alarms to notify you when it reaches your neighbourhood.
- You would not need to wait in adverse weather conditions during delays.
- Reduce stress, unknowns, and allows you to use your time more efficiently.
Does BusPal track all the time?
No. BusPal only tracks during the specified bus schedules, and only if the bus is Active.
Do I have to start or stop BusPal every day?
No. Once you configure your bus, BusPal automatically starts and stops based on the schedule you
setup. You don't have to do anything while riding your bus. Keep following your exact same
daily safe routine as before.
setup. You don't have to do anything while riding your bus. Keep following your exact same
daily safe routine as before.
Do I have to keep the BusPal app open on my screen?
No. Once you configure your bus, BusPal automatically works in the background based on the schedule you setup.
Who can see my bus location?
Only bus subscribers that you allow.
Is BusPal secure?
Yes, BusPal uses industry standard Transport Layer Security(TLS) to encrypt all data transfers.
How should I choose the Subscriber price for my bus?
It's important to set a price that makes economic sense for you and your intended subscribers, given
the benefits they would gain in your particular community.
the benefits they would gain in your particular community.
What percentage of the Subscriber price does the bus tracker earn?
The bus subscriber fee is split between the Google Play Store fees, Apple App Store fees, taxes, BusPal
and the bus tracker. The bus tracker earns approximately 40% of the subscription price.
and the bus tracker. The bus tracker earns approximately 40% of the subscription price.
When can I cash out?
You can cash out your BusPal earnings on a monthly basis for all full-term subscriptions in the previous month.
Can bus subscribers try before they buy?
Yes, each bus subscription comes with a free 3 day trial during which the bus subscriber can cancel with
no penalty.
no penalty.
How can I select the individuals I allow access to?
Go to the bus Settings and disable the "Auto-accept subscribers". You will then get individual subscription
requests which you will be able to accept or deny.
requests which you will be able to accept or deny.
How should I choose the schedule Start time?
This is the time that tracking should start, so choose the expected earliest time that you will be riding on the bus.
What is the bus schedule Stop location?
-
For a bus driver, this is the last passenger bus stop for the schedule route. For a school bus morning
schedule this would be the school parking lot, while for the afternoon schedule it would be the
official last stop of the bus route. - For a bus rider, this is the location where the rider gets off the bus.
Should I set a bus Stop location?
Yes. BusPal can then automatically stop tracking as soon as you reach the location every day. This increases
battery efficiency. If you don't reach the Stop location, then BusPal will automatically stop tracking at
the schedule Stop time.
battery efficiency. If you don't reach the Stop location, then BusPal will automatically stop tracking at
the schedule Stop time.
How should I choose the schedule Stop time?
The schedule Stop time should be the worst case expected time to reach your schedule Stop location given
possible traffic and weather delays. On most days tracking will automatically stop much
sooner - when you reach the configured Stop location.
possible traffic and weather delays. On most days tracking will automatically stop much
sooner - when you reach the configured Stop location.
Can I track multiple buses?
Yes, just setup each individual bus separately with their specific details and schedules.
Can I track a bus that has a route serving multiple schools?
Yes. You can also create a separate bus for each individual school with the specific details and schedules
that a parent from each particular school would be aware of (school specific bus number etc.).
that a parent from each particular school would be aware of (school specific bus number etc.).
How can I let parents know they can monitor the bus on BusPal?
You could put a sign on the bus, talk to the parents or hand out a note.
What should I do if there is a holiday or day off?
Go to bus Settings and deActivate the bus and Activate it again later. You can also add a Comment to your
bus so subscribers are aware.
bus so subscribers are aware.
How can I remove a subscriber?
From the bus Settings select the "Remove subscriber" option.
Is BusPal data usage efficient?
Yes, BusPal is designed, built and configured to be very data efficient. The exact amount of data used
depends on a number of factors such as the length of the bus route, driving speed, number of
stops and traffic delays.
depends on a number of factors such as the length of the bus route, driving speed, number of
stops and traffic delays.
Does BusPal compensate me for my data usage costs?
No. If your data plan is expensive please set a subscription price that would more than cover your BusPal
data usage costs.
data usage costs.
Is BusPal energy efficient?
Yes, BusPal is designed, built and configured to be very battery efficient. Please ensure your phone is
not configured to kill the BusPal app to save battery.
not configured to kill the BusPal app to save battery.
My school bus is not listed, what can I do?
- Ask your bus driver or another rider to download BusPal and become a bus tracker for your bus.
-
Setup BusPal on any cellphone and place it in your kid's backpack. You could then also allow
other parents to track the bus and even earn subscription fees from them.
Can I try before I buy?
Yes, any paid bus subscription comes with a free 3 day trial during which you can cancel with no penalty.
What if our school buses are already equipped with GPS?
Please contact us as we can ingest GPS data directly, and
parents can use the BusPal app to monitor their bus.
What if our buses are already equipped with GPS?
Please contact us as we can ingest GPS data directly, and
people can use the BusPal app to monitor their bus.